According to Osho, listening through the intellect is a ceaseless inner argument that filters, colors, and distorts what is heard; you hear your own ideas, not reality. Understanding deepens only when this turmoil stops, you remain aloof from memory and ideology, and a silent, non-identified awareness receives facts directly, free from mind-made fictions and emotional-mental biases.
If your mind and feelings keep judging while someone speaks, you only hear yourself; be quiet inside to truly understand.